Our FAQs

In Germany and Switzerland, shipping is by express. Your order will usually reach you within 2 to 3 working days.

No. Orders are placed exclusively online. Accounting and shipping are linked electronically, and smooth processing is only possible in this way.

You can pay by credit card (Visa, Mastercard, American Express, Apple Pay), with PayPal and - depending on the country - also with TWINT (Switzerland) or Klarna (Germany).

If you are taking medication and are unsure whether a particular product is compatible, you should seek advice from your doctor.

People with sensitive stomachs may experience slight discomfort if taken on an empty stomach. Our products contain highly enriched natural extracts. If you have a sensitive stomach, you should therefore take the products together with a meal.

In general, Beneganic products are very well tolerated and do not lead to serious side effects - unless you have an allergy to certain ingredients. Our allergens are labeled on the packaging and on our website under the products (ingredients).

Yes - it even makes sense. The keratin from the hair products supports the skin and nails, and some of the ingredients in the skin products also have an effect on the hair. The combination therefore strengthens the effect on skin and hair.

Our skin products supply the skin with active ingredients and micronutrients from the inside via the blood vessels. You will notice an improvement in the appearance and feel of your skin after just a few days. After three months of use, you will achieve an optimal and lasting effect. In contrast to external care, this effect lasts for up to three months, even if you stop taking the product.

Keratin, vitamins and minerals are quickly stored in the hair root cells. This initially leads to less hair loss - noticeable after just a few days. After about 20 days of taking the Intensive Hair Care Power Shots, new hair is already visible. After a few weeks, the hair that grows back appears stronger, shinier and grows faster. You will see an optimum effect after about three months.

No. Beneganic products are not medicines, but natural food supplements. They are not addictive.

Theoretically yes, but there is a risk of an oversupply of certain vitamins, minerals or nutraceuticals, which can lead to health problems. Our products are therefore coordinated in such a way that several Beneganic products can be taken at the same time without causing an oversupply.

Our products are well tolerated, but we cannot make a general recommendation. In such cases, please contact us directly so that we can discuss your individual case.

Yes, this is generally possible. However, you should inform your doctor that you are taking dietary supplements.

Yes - twist the two halves briefly against each other and pull them apart. It is best to mix the contents with some yogurt or quark, as the taste can be bitter due to the natural ingredients.

Yes, you can combine the products as you wish and take them at the same time. The products are developed in such a way that there is no overdose of certain ingredients.

It is best to take the products in the morning with your breakfast, with the exception of the BALANCE product. If you are not using BALANCE primarily for emotional balance but to improve your sleep, it is best to take the two capsules about an hour before going to bed.

You should take both capsules together.

If you have specific questions about your order, delivery or certain products, please send us an e-mail. Please mark the field that describes your request so that your inquiry is forwarded directly to the responsible contact person. Customer care and service are our top priority. We are therefore happy to advise you personally if you have individual questions. In this case, please let us know that you would like us to call you back with a medical question. Prof. Gänshirt or Prof. Harms will call you back shortly.